Forum Replies Created

Viewing 15 posts - 1 through 15 (of 31 total)
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  • in reply to: Can't install purchased theme #705

    admin
    Keymaster

    Hi there,

    Sorry for the inconvenience caused! What error message do you get when you can’t install it?

    Best regards,

    Jean Hyler

    in reply to: Slider button not removable #579

    admin
    Keymaster

    Hi there,

    Thanks for using our Theta Pro!

    To remove the button from the slider and the dots below the slider, please copy and paste the following code into Appearance>Customize>Additional CSS box, and then click Publish on the top.

    To edit the setup of the slider, please go to Appearance>Customize>Homepage Settings>Slider settings.

    Please let me know if you have any other questions with the theme.

    Best regards,

    Jean

    in reply to: upgraded but… #577

    admin
    Keymaster

    Hi,

    Please check your Gmail that contains detailed login information of your Coothemes account. You can download the Pro versions in your account.

    Feel free to let me know if you have any other questions.

    Best regards,

    Jean

    in reply to: Feature Settings, Our Clients Settings and Gallery Settings #568

    admin
    Keymaster

    Hi Gisele,

    I will send my reply to your email.

    Best regards,

    Jean

    in reply to: No Homepage Layout in homepage settings #565

    admin
    Keymaster

    Hi,

    I’ve checked your test website and it’s the Pro version. The Pro demo is here https://www.coothemes.com/demos/theta/

    Feel free to let me know if you have any other questions with the theme.

    Best regards,

    Jean

    in reply to: Slide e Plugins #562

    admin
    Keymaster

    Hi,

    1. To change the image in Testimonials section, upload your images in Media, copy the image URL and paste in Customer Avatar box in Testimonials settings. As for the image in Contact section, you can direct remove the default image and upload yours. It can display properly. There are too many plugins, we do not have that plugin list. What other feature do you want? Maybe we can give you some suggestion.

    2. Please DO NOT check that box, just go ahead to Theme Footer and do what I’ve instructed in my previous email with Amo.

    3. To remove the opacity of the slider images, go to Customize>Additional CSS box, copy and paste the code into the box and click Publish button on the top.

    To change the opacity of the image, change the value, for example, 0 means clear.

    Best regards,

    Jean

    in reply to: No Homepage Layout in homepage settings #559

    admin
    Keymaster

    Hi,

    Make sure you download Theta Pro in your Coothemes account, delete the free version of Theta from your website and then upload the Pro.
    Here is the manual https://www.coothemes.com/doc/theta-pro-manual.php

    Please let me know if you have any other questions with the theme.

    Best regards,

    Jean

    • This reply was modified 3 months ago by  admin.
    in reply to: Slider Button URL doesn't work #554

    admin
    Keymaster

    Hi,

    Sorry for my late reply!

    This issue has been fixed in the latest version, please log in your member account and download the latest version of Texas Pro. But updating to the latest version could not completely fix the issue, you still need to modify the database. There are 3 choices for you:

    1. Go to your WordPress database and delete this value theme_mods_texas

    2. Give us the access information of your phpadmin and let us help you delete this value

    3. Reinstall WordPress

    Please choose one of the above solutions to fix your issue. Please let me know if you need further assistance.

    Best regards,

    Jean

    in reply to: Homepage Ascreen 2.0.3 #552

    admin
    Keymaster

    Hi Riccardo,

    Please change Template of home page into Homepage under Page Attributes.

    Check the manual here https://www.coothemes.com/doc/ascreen-pro-manual.php#ct_a_02_1

    Best regards,

    Anne


    admin
    Keymaster

    Hi Razvan,

    Currently we do not have such plan to add this feature as you want to our next update. What I can suggest is that you can find someone to do this customization for you.

    Please let me know if you have any other questions.

    Best regards,

    Tom

    in reply to: picture on home page #524

    admin
    Keymaster

    Hi there,

    Free version does not support this feature. You can change this background image in Pro version.

    Please let me know if you have any other questions.

    Best regards,

    Robert


    admin
    Keymaster

    Hi Razvan,

    According to your information, I think Awork meets your needs, please check its demo https://www.coothemes.com/demos/awork/ and details https://www.coothemes.com/themes/awork.php

    Please let me know if you have any other questions.

    Best regards,

    Jean

    in reply to: Carousel control height #519

    admin
    Keymaster

    Hi Jaakko,

    Please send us your website URL to our support email (support@coothemes.com) so that we can check it for you.

    Best regards,

    Jean

    in reply to: How can I delete/change the video on front page? #515

    admin
    Keymaster

    Hi,

    To change the video on the front page, please go to Customize>Home Section Settings>copy and paste the Youtube ID into the box and click Save & Publish button on the top.

    Please let me know if you have any other issue with the theme.

    Best regards,

    Jean

    • This reply was modified 1 year, 2 months ago by  admin.
    in reply to: Homepage Custom Logo #511

    admin
    Keymaster

    Hi Riccardo,

    This needs some customization work. Please send an email to support@coothemes.com for further assistance!

    Best regards,

    Jean

    • This reply was modified 1 year, 2 months ago by  admin.
Viewing 15 posts - 1 through 15 (of 31 total)