» All Posts Sat, 21 Apr 2018 21:01:06 +0000 en-US <![CDATA[Reply To: Can't install purchased theme]]> Tue, 03 Apr 2018 02:00:14 +0000 admin Hi there,

Sorry for the inconvenience caused! What error message do you get when you can’t install it?

Best regards,

Jean Hyler

]]> <![CDATA[Can't install purchased theme]]> Mon, 02 Apr 2018 13:08:21 +0000 Raymond Gardinier I purchased the Theta Pro Theme but can’t install it.

]]> <![CDATA[Reply To: Slider button not removable]]> Fri, 23 Feb 2018 09:32:40 +0000 admin Hi there,

Thanks for using our Theta Pro!

To remove the button from the slider and the dots below the slider, please copy and paste the following code into Appearance>Customize>Additional CSS box, and then click Publish on the top.

To edit the setup of the slider, please go to Appearance>Customize>Homepage Settings>Slider settings.

Please let me know if you have any other questions with the theme.

Best regards,


]]> <![CDATA[Slider button not removable]]> Thu, 22 Feb 2018 22:35:13 +0000 John Miguel Dear CooThemes,

I recently purchased your Theta theme, after using it I realized there’s no way to remove the button from the slider. And I couldn’t find where to edit the setup of the slider. I also want to remove the dots below the slider that index each slide. It doesn’t seem like the slider was built on a plugin, but I also couldn’t figure out which php file it was built in. If you could give me some hints that would be great.


]]> <![CDATA[Reply To: upgraded but…]]> Thu, 15 Feb 2018 13:34:19 +0000 admin Hi,

Please check your Gmail that contains detailed login information of your Coothemes account. You can download the Pro versions in your account.

Feel free to let me know if you have any other questions.

Best regards,


]]> <![CDATA[upgraded but…]]> Wed, 14 Feb 2018 21:24:45 +0000 Michelle Zuckerman-Parker I purchased the upgrade and haven’t been able to load the files. Please provide instructions.

]]> <![CDATA[Reply To: Feature Settings, Our Clients Settings and Gallery Settings]]> Tue, 23 Jan 2018 02:29:54 +0000 admin Hi Gisele,

I will send my reply to your email.

Best regards,


]]> <![CDATA[Feature Settings, Our Clients Settings and Gallery Settings]]> Mon, 22 Jan 2018 04:12:14 +0000 MICHELINE S ALMEIDA Jean Hello!
I have new doubts.
1-In Home, in the “Feature Settings” block / page, the text and icon have gone misaligned. I tried PhP, but I did not succeed.
2-In the “Our Clients Settings” page / block in Section Description This text can be written with paragraphs. I tried and broke the code and reinstalled the theme again.
3- In Gallery Settings, I want to create a new block / page under the Our Team Settings page / block. I want to have two galleries with different photo themes.
the intention is to have two galleries. I have not had success alone either.

If you find it interesting to see the website on the air is this a url:
Our Clients:

I sincerely hope you can help me.


]]> <![CDATA[Reply To: No Homepage Layout in homepage settings]]> Mon, 22 Jan 2018 01:12:22 +0000 admin Hi,

I’ve checked your test website and it’s the Pro version. The Pro demo is here

Feel free to let me know if you have any other questions with the theme.

Best regards,


]]> <![CDATA[Reply To: Slide e Plugins]]> Sat, 20 Jan 2018 22:33:49 +0000 MICHELINE S ALMEIDA Thank you, everything worked correctly!